ASSESMENT OF LEADERSHIP AND GOOD GOVERNANCE PRACTICE: THE CASE OF LIDETA SUB-CITY OFFICE OF TRADE AND INDUSTRY

Abstract

The aim of this paper was to assess the relationship between the five good governance indicators and leadership practice as well as the relationship between those dimensions and good governance practice at Lideta Sub-City office of Trade and Industry from.2012-2016 G.C. The general objective of the study was to investigate the leadership practice and good governance in the office in light of good governance parameters with specific objectives of assessing the perception of employees’ and customers’ towards the leadership and good governance practice of the office and to achieve the research objectives, both explanatory and descriptive research methods were applied. The total population of the study was 70 which were 30, 37 and 3 employees, customers and key informants respectively. To this effect the researcher adopted probability and non probability sampling techniques and the participants of the survey were selected using random, purposive and accidental selection methods. Moreover quantitative as well as qualitative techniques were also used to analyze the row data collected from the respondents. The findings of the study revealed that there were tremendous problems in the office in relation to leadership practice and prevalence of good governance. Regarding the relationship between the selected five good governance dimensions and good governance practice of the office indicates that there was a positive and significant relationship between the two and the same holds true in relation to the relationship between the dimensions and leadership practice of the office. In addition it also confirmed that there was lack of availability of accurate, integrated and computerized information and participation of customers as well as employees. The study has come up with critical recommendations like the office shall ensure the availability of computerized information system, give attention to the delivery of services as to the standard. Moreover, it should put in place appropriate mechanisms to communicate the laws enacted in relation to trade registration and licensing to customers of the office.