EFFECT OF TRAINING ON EMPLOYEES’ PERFORMANCE IN ETHIOPIAN ELECTRIC UTILITY

Abstract

Training is a critical process, which seeks to improve the performance of workers in the organization. The main purpose of the training is to develop employee‘s skill which eventually makes the organization more profitable. This paper aimed at studding the effect of training on employee performance and to provide suggestion as to how EEU can improve its employee performance through effective training programs. Explanatory research design used to find out the appropriate answer for the research questions. Considering a mean score of the measurement variable, employees of EEU Addis Ababa Regions perceived that through the organization have a moderate knowledge-skill-attitude(KSA‘s), moderate employee performance efficiency, and relatively weak employee commitment and confidence. Both quantitative and qualitative approach were used. Accordingly, proportionate stratified random sampling was used. Data was collected using a questionnaire and interview. Based on the regression analysis, the major finding of this study is each of the independent variables has a positive impact on employee performance. Employee performance efficiency and employee KSA‘s have a strong positive effect on employee performance. Where as Employee confidence and employee commitment have relatively low effect on employee performance. The researcher suggested that managers need to focus on employee KSA‘s and employee performance efficiency (EPE) to harvest the cream of potential impact on their employee performance to increase productivity. Even if employee commitment and employee confidence variables has relatively low effect on employee performance, EEU Addis Ababa Regions should undertaken additional effort to work on employee commitment and employee confidence. Therefore any improvement of these foure variables will result in a better advance in the perceived performance of employee and hence at large for the organization productivity.