ASSESSMENT OF FACTORS AFFECTING EMPLOYEES TURNOVER INTENTION IN THE CASE OF TIKUR ABAY TRANSPORT PLC.

Abstract

This study assesses the factors affecting employees’ turnover intention in the case of TAT PLC. The study used a descriptive research design to identify the employee turnover causes. Both quantitative and qualitative methods were used to gather information through the utilization of a questionnaire and interviews. The study addressed both existing and ex-employees. Two hundred thirty three (233) questionnaires were distributed to the current employees and 28 ex- employees were responded for interview questions. Documents that were received from the human resource department were helpful in determining the turnover trend. Descriptive statistical and qualitative analysis method were used for data analysis. The study showed detailed discussion of major factors affecting Employee’ Turnover such as benefits and salaries, orientation, job description , relationship of management and supervisor with their employees , job satisfaction, promotion, work environment, workload and fairness, and intention to leave or stay. In overall, the research assessed the various factors why employees leave TAT PLC and the reasons why they stay in the company. Hence, the study revealed that the company has not attractive salary and benefit package, the employee employer relationship was not good, there is good job security, the employee reward program was not competitive, the work place were unfavorable, employees were treated by their supervisors fairly and respectfully . All those factors influence most to leave and increased the intention of existing employees to leave the company. The study recommended that the company need compensation policy, retention scheme policy, implement more attractive salary and benefits, develop proper reward and recognition program and create conducive working environment to retain its experienced and qualified employees.