ANALYSIS OF FACTORS AFFECTING EMPLOYEES PERFORMANCE: IN THE CASE OF ADDIS ABABA PUBLIC HOSPITALS

Abstract

Employee performance refers to measures that could be taken into consideration when measuring an employee‘s productivity, efficiency, effectiveness, and quality.”. The study aimed at explaining the determinants of the performance of nurses’ of public hospitals in Addis Ababa. To achieve this purpose, explanatory study design were used to analyze the data collected through cross sectional survey questionnaire from a sample of 365 nurses’ of public hospitals. Six hospitals were selected by simple random sampling and the study subjects in each hospital. Simple Random Sampling (Lottery method) will be employed to obtain the participant from each working unit from monthly work schedule obtained from the head nurses of each hospital. The data collected from the questionnaire were analyzed using Statistical measures such as correlation and multiple regression analysis. The major findings of the study include low level overall employees performance in the organizations under study, three employees performance factors i.e., organizational related factor, social related factor and individual related factor and employees performance found to be inversely and significantly related. Therefore, the three work employees’ performance affecting factors i.e. organizational related factor, social related factor and individual related factor interference statistically and negatively predict the variation in employees performance. Based on the findings of the study, it is recommended that Top management should realize the effect of organizational related factors on employees’ performance and should implement the supervision mechanism for encouraging professional development and improving worker job satisfaction and motivation. It is necessary to encourage and advocate for institutional supportive supervision by introducing clear guidance on how to conduct supportive supervision. Tasks such as nursing audits should be done regularly, and the audit report should be used to identify gaps in nursing care. It is suggested that supervisors should be empowered by strengthening supervisory skills and developing tools and plans for supervision. Feedback skills are also very important. Short courses or in-service training programs for nurses especially who are in managers should be organized. .