FACTORS AFFECTING THE AVAILABILITY OF TELECOM TALENT IN ETHIOPIA TELECOMMUNICATION INDUSTRY: A CASE STUDY OF HUAWEI TECHNOLOGIES ETHIOPIA PLC

Abstract

The main purpose of this study was to identify the several factors that might influence the availability of telecom talent in Ethiopia telecommunication industry with a specific focus on Huawei technologies Ethiopia PLC., as a telecom equipment, network and service providing company. The study, based on the literature review, tries to address several questions that might influence the availability of telecom talent. To answer these questions descriptive survey research design has been deployed by using both qualitative and quantitative research approach. For this study, Stratified and Census sampling was used by taking 72 Ethiopian telecom employees and 5 Chinese managers of Huawei to fill the questionnaire and answer interview questions, which is the main data collection instrument. The data gathered from the questionnaire where compiled by using SPSS software. The open-ended question obtained from questionnaire and interview were analyzed contextually. The result of the analysis was presented using tables and figures. In general, the finding of the study revealed several factors exist that influence the availability of telecom talent in Ethiopia telecom industry, which include the monopoly control of the Ethiopian telecom industry, Ethiopian higher education, prioritization of expatriate employees, migration and organizations culture and policy. Eventually, possible recommendations were drown considering the major research findings and conclusion of the study.