ASSESSMENT OF WAREHOUSE PERFORMANCE: A CASE OF META ABO BREWERY SHARE COMPANY

Abstract

This study aims at contributing to the current trend on assessment of warehouse performance specifically on Meta Abo Brewery Share Company. Following from years of warehouse management performance in Meta Abo Brewery Share Company, the warehouses were engulfed with poor warehouse performance. It was against this background that the research was carried out, to assess the warehouse performance at Meta Abo Brewery Share Company as a case study. Considering this reality, this particular study assess the warehouse performance (measured in terms of the most frequently used four dimensions as suggested by Edward Frazelle (2001), namely Quality, response time, total warehouse cost, and productivity in the company called Meta Abo Brewery Share company. The study adopted a qualitative and quantitative mixed method research approach. To achieve this objective, the researcher uses a self- administered questionnaire with a Likert scale on the four basic warehouse performance variables. The researcher also used both secondary and primary gathering tools. Since the total population less than 100 the researcher took all population for the study with census method. The study employed descriptive research design in assessing warehousing performance of Meta Abo Brewery Share Company. Questionnaire were sent to a total of seventy warehouse personnel worked in three warehouse branch ,who gave their views on various warehousing performance in accordance with how such performance impacted or influence their work. Further evidence from the warehouse personnel showed that there was poor utilization of existing warehouse space in MABSC. Again it was drawn from the findings that not having well equipped warehouse system to handle the warehouse materials and this adversely affect the Meta Abo Brewery Share company warehouse performance in terms of quality, cost and productivity. The study made some recommendations to Meta Abo Brewery Share Company.