AN ASSESSMENTTRAINING PRACTICES ATBANK OF ABYSSINIA

Abstract

This study assessed the training practices at Bank of Abyssinia and forward possible recommendations. A descriptive survey design was employed. A total of 275 employees were taken using simple random sampling technique as an actual source of information. Questionnaire, interview and document analysis were used to collect the necessary information. Data obtained were analyzed by using percentage, frequency and mean and standard deviation. The results of this study indicated that the trainings offered by bank have general objective but lack specific objectives. The selection of trainees and trainers did not base itself on clear criteria. The training coordination was found to be successful even though continuous need assessment was not based on the performance evaluation. The recommendations made for addressing issues are including in the study training has become one of the professional development activities, the bank should have proper plan and policy regarding the training objectives, needs assessment, design, delivery and evaluation. In these regards, human resource and supervisors should play an important role communicating development opportunities and training policy of the organization and identify performance gaps or training needs of the staff under their supervision.