PRACTICE AND CHALLENGES OF IMPLEMENTING CBE BIRR PROJECT: IN THE CASE OF COMMERCIAL BANK OF ETHIOPIA

Abstract

purpose of this study was to assess the practice and challenges of implementing CBE Birr project in the case of Commercial Bank of Ethiopia. The study was guided by the following specific objectives; (i) tofind out the mainreason for the initiation of CBE Birrproject, (ii) to assess the challengingproject managementprocess group of the project, (iii) toexamine the scope, time, qualityand cost of the project and (iv)to identify the most challenging project scope, time, quality and cost change factors. The study used descriptive research design which incorporated quantitative approaches. The study used primary source of data using close ended questioner and employs Census method to collect all 28 CBE Birr project participants view but 22 of them were collected back with response rate of 79%.The study concludesthat the existing organizational needis the main reason for the initiation of the project and the execution phase of the project is more challenging project management process group. In addition, there is moderate high and very high deviation in project scope, quality and time. Most interestingly the cost shows low and very low deviation. As major factor for the deviation in scope, quality and time are scope planning, activity duration estimating and quality assurance. Even if there is low cost as challenging factor cost budgeting is stated. Basedon the findings the study recommended that detail project planning, encouragement of stakeholder involvement and experienced project participants required. Lastly the project can be used a best lesson learned project for other IT related projects In Ethiopian Banking Industry.