RELATIONSHIP BETWEEN MOTIVATION AND EMPLOYEE PERFORMANCE: THE CASE OF ANBASSA CITY BUS SERVICE ENTERPRISE

Abstract

The purpose of the study was to examine the relationship between motivation and employees’ performance in the case of Anbassa City Bus Service Enterprise. The research is based on a combination of qualitative and quantitative data for the very clear fact that to understand and interpret the effect of variables. The study used a non-probability sampling technique mainly purposive sampling technique to select those respondents who are selected for this study purposely. It was used to select 283 respondents from the enterprise. In addition; the statistical tool SPSS version 20 software was used to perform descriptive and correlation analysis. Eight major independent variables are basically selected namely, Working Environment, Training & Development, Recognition, Promotion, Salary, Job Security, Reward and Management Communication style. The finding revealed that employees are not motivated by the motivational factors that are found in the enterprise. The more employees’ gets motivated, the more efficient their level of performance would be. Therefore, the study recommends that the enterprise should develop the motivational strategies for better performance and for managers to have a comprehensive motivation scheme in all aspects of the enterprise. Finally, it is recommended that management attaches more importance to issues of employee motivation to make the enterprise survive amongst other transport organizations.