EFFECTS OFTRAINING ON EMPLOYEES PERFORMANCE: THE CASE OF HIDASSIE TELECOM SHARE COMPANY, ADDIS ABABA, ETHIOPIA

Abstract

Training is a critical process, which seeks to improve the performance of workers in the organization. The main purpose of the training is to develop employee’s skill which eventually makes the organization more profitable. The purpose of this paper was to assess how effective Hidassie Telecom Sc. human resource training programmes are improving employees' performance in the previous years. Descriptive research design was employed in order to answer the research questions. Purposive sampling technique and stratified sampling techniques were used to select participants for this study, which adopted a quantitative approach. Accordingly, data was collected using a questionnaire. The study was limited to employees of Hidassie Telecom Sc. in Addis Ababa. The researcher tried to find out: the integration between human resource training and company strategic plan, how often training programmes are organized, whether training programmes are organized based on training needs assessment, investigate to what extent training programmes conducted have contributed to employees performance. Subsequently, the findings revealed that there is no integration between training plan and strategic plan as well as training policy manual, as the company has not developed training policy manual even if strategic plan is currently approved to be implemented, training programmes needs are assessed, implemented and evaluated without well organized training policy manual. Therefore, it is recommended that as training plan and strategic plan should strongly integrated, the training programme needs should be identified, implemented and evaluated in line with training policy manual in order to increase employees performance. The findings show that this would improve employee performance in the organization