PRACTICES AND CHALLENGES OF EMPLOYEES’ PERFORMANCE APPRASAL OF OROMIA INTERNATIONAL BANK S.C

Abstract

Performance evaluation helps organizations to identify who is doing his/her job well and who is not. This helps organizations to make work related decisions and helps employees to realize their potential in carrying out their work. The general objective of the study was to evaluate the practices and challenges of performance evaluation at Oromia International Bank. In order to obtain information regarding the current states of the situation, descriptive survey method was used. The population for the study was 1067 and the sample size was 291. Selection of the respondents was made by using purposive sampling method. As instrument of data gathering Interview and questionnaires were used for the study. Out of 291 questionnaires distributed 245 were retrieved from respondents. The data were analyzed by using SPSS software version 20. Among the main findings of the study was that OIB did not make its employees participate when performance evaluation standards are made, lack of commitment of immediate supervisors in completing the evaluation form and failure to give feedback after evaluation is conducted. It is recommended in the study that evaluators should give feedback to employees so they could improve their performance, employees should participate in the designing of the standards and evaluators should fill the evaluation forms on time.