FACTORS AFFECTING EMPLOYEES’ MOTIVATION THE CASE OF LION INTERNATIONAL BANK S.C.

Abstract

Motivation is the general desire or willingness to do something and it is the result of conscious and unconscious factors such as intensity of the desire or need, incentive or reward value of the goal and expectations of the individual. These factors play a vital role to promote the individual towards the specific goal. Companies design motivation systems to encourage employees to perform their best in the most efficient way but also the purpose of this study is to identify factors affecting employee’s motivation amongst employees of Lion International Bank (LIB). A questionnaire survey was undertaken among 154 employees of the bank to analyze their perceptions regarding motivation and used open ended questions to reflect views of the employees with regard to motivation at LIB. Descriptive research design with 5 levels Liker scale was used to measure variables of study. Data was analyzed through descriptive statistics, correlation and regressions using SPSS V 20 software. LIB staffs motivation found out to be above average with major factor for motivation identified as financial factors. With regard to relationship with motivation all the identified financial and non-financial factors found out to have significant association with motivation of staffs. However, work condition and the overall financial factors (Competitive salary, bonus, mortgage loan, accident insurance, and medical insurance) were found out to be predictive for motivation. LIB should focus its attention in improving work condition of staffs, recognition of staffs and periodic revision of salary schemes based on marker assessment