SUPPLY CHAIN MANAGEMENT PRACTICE AND IMPACT ON FIRM PERFORMANCE IN THE CASE OF YOTEK CONSTRUCTION PLC.

Abstract

Supply chain management (SCM) has become potentially valuable element in the construction industry to improve operational efficiency and enhance organizational performances. The study had four objectives to achieve: to assess supply chain management practice in YOTECK Construction plc on the five major dimensions (strategic supplier partnership, customer relationship, level of information sharing, quality of information sharing, and information technology), to assess collaboration or integration level of the company with SC members, to determine the impact of SCM practice with firm operational performance and organizational performance. The research design involved was a descriptive research. For achieving the objective of this study, 46 Questionnaires were distributed and 41 of them were successfully collected and analyzed using descriptive statically analysis (mean and Standard Deviation) as well as correlation and regression analysis using SPSS 2.0.version. Both primary and secondary source of data were used for this Study. The method of data collection was Interview and questionnaire in the form of closed ended question. The Questionnaires were rated using five points liker Scale. The major finding indicated that, most of SCM Practices were moderately practiced in YOTEK Supply chain, whereas IT was poorly applied. Regarding the relationship between SCM practice and firm performance, there were found to have strong statistical significant between SCM practices with operational performance and organizational performance. The study helps to create awareness to YOTEK owners, and it will give chance for others who are interested on to assess SCM Practice and its correlation with firm’s performance to make further studies, especially on Construction industry.