ASSESSING FACTORS AFFECTING JOB SATISFACTION OF EMPLOYEES IN THE CASE OF SELECTED LOCAL NGO’S IN ADDIS ABABA

Abstract

The purpose of this study was to study the factors that affect employee job satisfaction at Onesimus Children Development Association (OCDA) and Win Souls for God Evangelical ministry (WSG). More over this research also aims to find out the overall job satisfaction level among OCDA and WSG Employees, and to show the outcome of job satisfaction on employee performance. The researcher has used stratified sampling technique and sample size determination formula delivered byYamane (1967:886) (cited by Israel 2013). The sample of the study consisted of 140 employees through semi structured questionnaire and of which all employees were returned and processed .For data analysis purpose the statistical software version 20.0 and excel spread sheet was used to analyze the generated data. The collected data were analyzed using descriptive and inferential statistics that includes frequencies, percentages, means, standard deviations and t-tests. Some of the respondents appeared to be satisfied with, and well-motivated by their jobs. In the site of the findings, working environment seems to be one of the most important elements of job satisfaction followed byTraining and leadership, Reward, Organizational structure, Organizational culture. The study also shown that the employee’s job satisfaction can affect employee’s productivity and performance, self-reliance level, actions, connection with coworkers, influence to thegroup and the excellence of jobs output. Both Organizations/ OCDA and WSG / should create an empowerment culture, gratitude and prizes to the employees for their hard work ,support the working method of the organizations with various technology and system mechanizations, establish employee recognition frame work, Provide training to meet the career needs of employees, formulate a fair promotion system ,Leaders and managers capacity on teaching and mentoring and design or customize HRM practices in order to motivate the employees’ and gain competitive advantage by establishing a fair rewarding system and provide equitable and competitive benefit package to the financial sector. There should also be a constant communication between top management and all employees of the organizations.