ASSESSING TRAINING PRACTICES AT NYALA INSURANCE SHARE COMPANY

Abstract

The study intended to assess the training practices at Nyala Insurance Share Company. questionnaire and interview instruments were used to collect the data and Stratified random sampling method was used to select samples from the target population .The study employed quantitative approach to gather data from a total of 105 employees at the Insurance . In order to assess the existing training practice of the insurance, the study emphasized on processes of training, which are training needs assessment (TNA), training objectives, training design (TD), training delivery method (TDY) and training evaluation (TE). After the required data were collected descriptive (i.e. frequency, percentage and mean) statistical analysis was used to analyze the data using statistical software application programs (SPSS) version 20.Lack of understanding training objectives ,delay delivery of training and poor assessment of training needs are the major findings of the study . Therefore the study concluded that each of the training processes do not seem to be considered at the insurance Moreover, the overall training practice at the insurance do not appear to be effective due to the gaps in each training process. The study suggested that In order to have an effective training practice the insurance should have to conduct each and every process properly and existence of training programs may not assure the effectiveness of the training program unless it is supported by systematic training process. Eventually, each processes are interrelated, they should be conducted with due care and on- time delivery of the training should given a due attention for the training to be effective and for improvement of employee performance.