PRACTICES AND CHALLENGES OF TRAINING AT NYALA INSURANCE S.C

Abstract

The study aims at assessment of training practices and challenges of Nyala Insurance S.c. It looks how Training is conducted, how training designed, how it delivered and evaluated, and to find out the major challenges of training. Data were collected through a questionnaire and interview. The data received were analyzed by using descriptive statistics. The findings of revealed that limited training programs are conducted in the company by following the basic four steps which are assessing training needs, designing training programs, delivering training and evaluating the outcomes of training. Lack of TNA, unavailability of funding, lack of proper training plan, and difficulty in evaluating training outcome are mostly considered as the factors that hinder training programs from becoming successful. So in light of the above problems, the following recommendations were forwarded. Communicating professional development opportunities and training policy of the company, conducting a formal TNA by involving the employees in identifying their training needs, use both internal and external training methods in accordance with the benefits of the company, increasing employee motivation and increasing allocation of funds. Evaluation has to be also practiced all the way through the training programs using the various assessment techniques.