DETERMINANTS OF EMPLOYEE TURNOVER IN COMMERICIAL BANK OF ETHIOPIA: THE CASE OF WEST ADDIS ABABA DISTRICT

Abstract

Human resource management particularly in its function of reducing staff turnover and enhancing retention plays a significant role in the achievement of company objectives and realization of long-term strategies by retaining human skills and commitments that are crucial for success. This fact has also been supported by empirical research work and it is, now-a- days, a trend to retain employs by applying different incentive packages so that employees will stay based on their will. The research examined the determinants of employee turnover in CBE under West Addis Ababa District. The research design used in this study was both the quantitative approach and the qualitative approach, which allow the researcher to use structured questionnaires when collecting data and interview respectively. The researcher employed simple random sampling techniques in selecting current employees, while ex-employees were selected purposively. The Statistical Package for Social Science (SPSS) version 20 for Windows was used for statistical analysis of the main responses. The study showed the determinant factors of turnover and forwarded the possible recommendation that could be helpful for the bank to avoid or minimize the level of existing turn over so as to improve its performance