ASSESSMENT OF MOTIVATION ON EMPLOYEE PERFORMANCE IN EDNA HOTEL BUSINESS PLC

Abstract

The purpose of this study was to investigate the impact of motivation on employee performance in Edna Hotel Business Private Limited Company. Specifically, it was intended to establish the relationship between motivation and employee performance in the company and to identify how incentives influence workers approach to work and to perform. A structured self-administered questionnaire was developed and distributed to employee of the company to achieve these objectives. Interview was also conducted with five management members of the company. The completed questionnaire was processed and analyzed using descriptive statistics and presented with charts and tables. The findings of the study revealed that alongside monetary incentives, to involve them in the process aimed at attaining organizational effectiveness is found another key motivating factor because without their co-operation and support a great deal of managerial energy may be wasted. Based on the findings, the following conclusions are made. The greater motivation in Edna hotel business plc yet the performance of those respondents to take related responsibility is weak; the organization had an incentive scheme that was used to motivate good work done by individuals, good and conductive physical environment of the hotel has positively affected, motivated and encouraged the employees to perform better. If should must be with in the organization. The management of Edna hotel plc needs to devise strategies that takes job advancements, recognition, and promotion so as out of turn and cash rewards in to account. This situation demands the management to make the necessary endeavor to improve the working conditions of employees for better performance. The management of the hotel should sustain the reward practiced in the hotel, good salary payments so as to motivate the workers more. Views of customers have to be considered into their strategic planning so as to align the motivational packages and the strategies of the hotel. The management has to ensure that the environment is conducive for optimum staff performance because without that staff motivation will be low and this will have negative effect on their performance. Management should reexamine its motivational packages to meet the needs of employee who are not well motivated. Due to the responses of no motivation by some employee there is a need to investigate the reason. The management should investigate that and normalize the situation quickly. There is good support for training by the hotel management and more effort should be placed to sustain it