IMPLEMENTATION OF PROJECT MANAGEMENT PRINCIPLES, TOOLS AND TECHNIQUES AT MINISTRY OF INFORMATION COMUNICATION TECHNOLOGY

Abstract

The purpose of this study is to assess the Implementation of Project Management Principles, Tools and Techniques in Ministry of Communication and Information Technology e-government projects. As it is seen in literature in developing countries ICT projects do not have a good record, Ethiopia as developing country shares same problems in the sector. A quantitative and qualitative mixed research approach was used to explore the practice in depth. Primary data was collected using questionnaire and Interview and document review was used for collecting secondary data from the literatures. The researcher developed a questionnaire based on the practice of five project management process groups. The survey questionnaire was administered to purposively selected respondents like Project Managers and ICT professionals that are working in the e government directorate of MCIT. The researcher also conducted an interview and review internal documents to triangulate and supplement the data obtained from the questionnaire. For the data presentation and analysis SPSS and Microsoft Excel were used because these tools have ability to compute and analyze statistical data. The findings revealed that Project management tools and techniques are mostly implemented in each phase of project implementation of MCIT in house projects and policies and procedures are in place and implemented accordingly but there are no standards, legal and regulatory framework for the ICT development.This report recommends that the proper implementation of project management principles and tools are required and standard in house Project management methodology has to be established for future projects. Finally the result would contribute to realizing improved performance of ICT implementation to the development of Ethiopia.