ASSESSMENT OF TRAINING AND DEVELOPMENT PRACTICES: THE CASE STUDY OF BANK OF ABYSSINIA

Abstract

This study was designed to assess human resource training and development practices of Bank of Abyssinia. The methodologies used to undertake the study were both primary and secondary data collection instrument. The sampling techniques employed to collect primary information were random sampling .The target population were taken from West and East Addis Ababa district of Bank of Abyssinia. The district was selected based on their performance on profit/loss and deposit mobilization as report of June 30, 2016.The data gathered were analyzed using descriptive statistics by comparing with systematic approach to training and development. The finding reveals BOA’s due care on training and development of employees and the opportunities given to employees to participate in training and development in one or other way emphasis given by the bank for the training and development practice program. However the bank has major weakness in most of the tasks in the phase of systems approach model specially with respect to training need assessment; trainee selection criteria; performance appraisal training evaluation and coaching role of line managers. Accordingly the researcher recommendation that the capacity of training and development should be updated periodically through training and development, trainee policy and procedure should be applied consistently; training impact evaluation technique should be in place for future improvement. Finally BOA should follow its training and development system in order to make its T & D efforts as fruitful as desired