Abstract: | This study assesses the causes of professional employees’ turnover at bank
of Abyssinia. The study adopted a descriptive research design to identify
professional employee turnover causes. Both quantitative and qualitative
methods were used to gather information through the utilization of a
questionnaire and interviews. The respondents were drawn from the
existing and ex-employees of the bank. The study showed detailed
discussion of major causes for professional employees’ turnover such as
salaries and benefits, work environment, workload and fairness, relationship
of management and supervisor with their subordinates, job satisfaction and
related factor, and intention of existing employees to leave or stay.In overall,
the research investigated the reasons why professional employees leave
bank of Abyssinia and the reasons why they stay in the bank. Hence, the
study revealed that the bank has not attractive salary and benefit
package, the employee employer relationship was not good, there is job
security problem, the employee reward program was not competitive, the
work place were unfavorable, employees were handled unfairly and
irrespectively . All those factors influence most ex-employees to leave and
increased the intention of existing employees to leave the bank. The study
recommended that the bank need compensation policy, retention scheme
policy, modify promotion policies to implement zero-discrimination, implement
more aggressive reward and recognition program and create conducive
working environment to retain its experienced and qualified employees. |