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http://hdl.handle.net/123456789/2465
Title: | Collecting Feedback from Students in Ethiopian Private Higher Education Institutions (HEIS): Implication for Quality Assurance and Enhancement |
Authors: | Girma, Melaku (PhD) |
Keywords: | Students; feedback; private institutions; surveys; institutional quality audit; quality assurance and enhancement; accountability |
Issue Date: | Aug-2012 |
Publisher: | ST. MARY'S UNIVERSITY |
Abstract: | Collecting feedback from students on their experiences of higher education
and publishing the information to the stakeholders has become one of the
major components of quality assurance and enhancement practices.
Students’ feedback can be obtained in many ways through formal and
informal means. This paper examines whether private HEIs in Ethiopia
possess an elaborate mechanisms for the collection of student feedback
information to enhance quality as well as address accountability. The Higher
Education Relevance and Quality Agency’s (HERQA’s), a national quality
watchdog, institutional quality audit reports implied that collecting feedback
from student is still nascent in most private institutions and the practice
seems to be largely undefined, unclear and untamed. The presence of student
representation on institutional bodies, open door policy, and other casual
activities in the institutions is to be welcomed. However, the institutions need
to move further to incorporate surveys using formal instruments in order to
obtain feedback from the entire population of students and they can
document the experiences of the student population in a more or less
systematic way. The institutions also need to take this useful and informative
feedback sufficiently seriously. |
URI: | http://hdl.handle.net/123456789/2465 |
Appears in Collections: | Proceedings of the 10th International Conference on Private Higher Education in Africa
|
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