| Abstract: | This research is designed to assess the perception of employees towards the practices and problems of
performance evaluation in Nib International Bank. To this end; the study has the objective to assess the perception
of employees towards the problems and practices of performance evaluation. On the basis of data collected
through questionnaires and interview which are founded on the theoretical assessment of related literatures; the
researcher has tried to unearth some of the real problems of appraisals based on the opinion of the ratees in that
particular organization. The questionnaire was distributed to 200 employees of the Bank working in ten city
branches and four outlying branches to be fully representative and were fully completed and returned. The
questionnaire was distributed to the employees on the basis of convenience sampling based on the willingness and
cooperation of the respondents. The data collected were analyzed using SPSS software. On the basis of the data
obtained from the respondents, the study identified the lack of transparency both during the evaluation and after
evaluation as its major findings. Almost all the participants vented out that they are not allowed to see the result of
their ratings. As a result, they do not have confidence on the appropriateness of the evaluation to make crucial
human resource decisions. Based on the findings of the study, the researcher have forwarded some
recommendations so that if they are used by the Bank will give them an insight as to the practice and its
associated problems of performance appraisal in the organization. In conclusion, the lack of evaluation
dimensions to specific tasks assigned to each category of employees, lack of communication between the rater
and employees in regard to performance status during the period proceeding the evaluation , inadequacy of rater
to evaluate employees’ performance at the organizational level and to take timely and concrete measures in regard
to rewards, penalties and training; lack of training supervisory staff on rating skills; lack of confidence of
supervisory staff to openly discuss performance evaluation results with concerned individuals and employees are
the other problems identified with respect to performance evaluation practice of the Bank. The bank should
encourage the participation of its employees in the design of the form that is used to evaluate the performance of
the workers and it should take into account the differences among jobs in terms of their requirements and
characteristics. Therefore, in order for the appraisal system to be effective, at least the forms that measures jobs
having similar characteristics need to be customized and tailor made. |
