THE RELATIONSHIP BETWEEN WORK OVERLOAD (JOB STRESS) AND JOB SATISFACTION THE CASE STUDY OF KOREA INTERNATIONAL VOLUNTEER ORGANIZATION ETHIOPIA CHAPTER

Abstract

This research examines the relationship between work overload and job satisfaction of the staffs in Korea International Volunteer Organization Ethiopia Chapter. To meet this purpose qualitative and quantitative study design was employed. The participants of study were the entire employees of the organization from Addis Ababa head office and Bishoftu and Gerbe-Guracha project sites. The study used both qualitative and quantitative types of data from both primary and secondary data sources. The primary data was obtained through questioner, focus group discussion (FGD), semi-structured interview and key informants interviewing with concerned groups. Secondary data was obtained from documents of KVO International, annual report, performance appraisal form and from annual staff satisfaction survey. The data gathered through these instruments were analyzed using both qualitative and quantitative design. After data-analysis the following conclusion is drawn: generally both the signs and causes of work overload could significantly and positively predict work overload. Employees were found to be most satisfied with relationships that they have with their co-workers, and least satisfied with the pay that they earn; and they enjoy average level of overall job satisfaction. The findings of the study further indicate that, the facets of job satisfaction may significantly and positively explain the variation in job satisfaction. Moreover, low, negative and statistically significant relationship was found between work overload and job satisfaction; and work overload could negatively and significantly predict the variation in job satisfaction.