ASSESSMENT OF ORGANIZATIONAL STRUCTURE ON EMPLOYEES’ TRUST AND JOB SATISFACTION: CASE STUDY AT SAVE THE CHILDREN ETHIOPIA COUNTRY OFFICE

Abstract

Organizations strive to be the best competitor in the environment they are competing in, now if the structure they are using can have an influence on how employees are productive, they should examine this fact. Contemporary literature reveals various reasons for organizations to reorganize their operations through a restructuring process. Organizations should have a strategy to restructure their businesses without affecting the performance, attitude and motivation of their staff. This study examined how employees feel about the effect; the organizational structure change has on employees’ trust and job satisfaction. The study area is Ethiopia Country Office of Save the Children International (SCI) that is SC Head Office, The total number of employees in this office is 450 as of November 2015. Both quantitative and qualitative approaches were chosen as methods of inquiring for this study. To collect data through a questionnaire and interview, a total sample of 182 respondents were taken from the population. The sampling method used combines simple random sampling and stratified sampling. In addition, interview was made with selected managerial positions. The analysis of data was made using SPSS version 20 Software and descriptive analysis. The findings of the study are concurred with the literature reviewed and revealed that organizational structure change of SC-EtCO affects the employees’ trust and job satisfaction of employees. In addition the findings of the study reveal that SC employees were not involved in the change process. Hence organizations should restructure their business by considering employee’s involvement in the change process.