THE IMPACT OF ORGANIZATIONAL CULTURE ON EMPLOYEES JOB SATISFACTION, THE CASE OF HEINEKEN BREWERY S.C ETHIOPIA

Abstract

The main purpose of this study was to see the impact of organizational culture on employee’s job satisfaction in Heineken Brewery S.C Ethiopia. Researcher employed questionnaire sample survey approach to see the impact of existing culture dimensions (Robin’s culture dimensions) on employee’s job satisfaction, organizational culture questionnaire OCQ part adopted from Anas (2009) with some modification made to the study’s context; The Job satisfaction part, which is adopted from MSQ (1967), Minnesota satisfaction questionnaire, again with some modifications made for the study’s context and interview was employed to collect data from the management side and employees representative to support the findings from sample survey. The researcher took 204 sample respondents from kilinto plant, head office and sales team employees of Heineken Brewery S.C. The sampling method applied was Simple random sampling. The data analysis was Conducted by employing differential statistical techniques. Based on the finding researcher conclude that, assessed cultural dimension of the company shows that the company has exhibited a poor performance except outcome orientation and team orientation culture dimensions. The findings also revealed that there is high relationship between culture and employee’s job satisfaction in this specific organization, the overall satisfaction level of employees was exhibited to be below the average measure, and employee’s job satisfaction is negatively affected by the existing culture of the organization. To mitigate the problems the researcher forwarded recommendations like the company should promote innovation and risk taking, establish effective communication system, make employees to fell they are valuable to the organization, encourage its employees to exhibit acceptable level of competition among themselves to increase competency.