ASSESSMENT OF EMPLOYEE JOB SATISFACTION FACTORS AT MANAGEMENT SCIENCE FOR HEALTH IN ETHIOPIA/MSH-E/

Abstract

The purpose of this study is to determine level of employee job satisfaction and factor that influence job satisfaction at Management Science for health in Ethiopia and find out possible aspect of improvements. Data for this study were collected from employee of management science for health. Data collection method was made through questionnaires. The sample consists of 84 professional employee of management science in central office. The data collected from the questionnaire were analyzed using the research design engaged for this in statistical tools such as frequency, mean and standard deviation. The results of this study illustrates the employee were found to be most satisfied with relationships with co-workers, and the least satisfied in paid training and tuition reimbursement programs. The study is more of a quantitative research and descriptive analysis has been performed to determine employee job satisfaction. The major finding of this study suggest that based on employee job satisfaction factors: career development, relationship with management, compensation and benefit and work environment. From this factor relationship with co-workers and meaningfulness of job for contribution to society as a whole was good in MSH-E professional employees. These two factors were reported well in contributing an important positive effect on employee job satisfaction. The major suggestion forwarded from the results of study is good to improve paid training programs and training reimbursement for the employee. Moreover better to review organizational benefit of similar international non-governmental organization and better to adjust benefit package accordingly. This study plays a vital role in persuading the organization and policy makers to think over the employee job satisfaction. The findings of this research are valuable, which can be useful in order to improve employee job satisfaction and decrease professional employee turnover. Finally, it is recommended that the organization has to achieve employee job satisfaction by giving training to their current job, tuition reimbursement to support employees and update organizational benefit based on market prices for similar skills and profession.