| Abstract: | Employee management relation is characteristically a part of human resources strategy designed to ensure the most effective use of people to accomplish the organization goals. An organization with a good employee relation provides fair and consistent treatment to all employees so they will be committed to their jobs and be loyal to the company. Therefore giving emphasis for employee management relation becomes a big issue particularly in private banking sector. Having this in mind, the major objective of the study is to assessment critically the employee - management relations of Abay Bank SC with special emphasis to its grievance management. The following questions are raised: the cause of employee management conflict, the effectiveness of the banks grievance procedure. The study was delimited to the bank’s head office and its branches which are located in Addis Ababa only by taking samples. The data employed include detailed information on the employment relationship of Abay Bank SC using both primary and secondary sources. A sample of respondents are selected to fill questionnaires and to be interviewed face to face from: Head Office, main branch at Bambis Area, 22 Mazoria branch, Kera Branch, Piazza Branch of the bank based on judgmental and convenience sampling techniques. The SPSS version 20 for windows is used to process the primary data which is collected through questionnaire .The findings show that there haven’t been good working conditions and security of employment with ineffective grievances management practice but yet on the hand the bank has a better disciplinary procedure and clearly set goals to prosper. Therefore, the bank has to setup a mechanism to develop good employee management relation, by adopting human resource strategy that places a high value on employees as stakeholders in the organization. |
