THE IMPACT OF MOTIVATION ON EMPLOYEES PERFORMANCE AT ABYSSINIA BANK

Abstract

The study investigates the impact of motivation on employees performance in Bank of Abyssinia and the level of understanding and attention given by the management and how it affects profitability. The study is geared towards helping the bank of Abyssinia and managers to make reasonable decision regarding HRM practices, specifically in motivational techniques and performance to adopt to their particular circumstances and environment. The researcher solve the problem described, by using Area sampling and simple random sampling techniques. This study is descriptive and data was collected through questionnaire and smi- structured interview. A sample of 200 respondents, from five branches was randomly selected from which 82.5% of them filled the questionnaire and returned. The main findings of this study shows that there is motivational practice related to performance in Bank of Abyssinia but it is not standardized and formal. However the research outcome of such empirical, explanatory study may result in the identification of which motivational technique greatly contributes to the BOA profitability and from the finding can be conclude motivation has strong relation with performance in BOA and recommended annual awarding ceremony of recognizing best employees of the year should be continued and the selection process for such award must be clear, transparent and meaningful to all involved.