Adoption of information and communication technologies to the development of small and medium scale enterprises (SMEs) in Africa.

Abstract

This study presents Information and Communication Technology (ICT) as a phenomenon that could assist entrepreneurs in small- and medium- scale enterprises fit into globalization to overcome poverty prevalent in most African countries. The study revealed the roles that ICT has played in the lives of entrepreneurs and how ICT can assist individuals develop competitive small enterprises. The study emphasized that the potential benefits of ICT on the development of SMEs in African countries are boundless, that consumers would have all the power to choose the best prices, given the friction free flow of information, and that businesses would find it easier to stay in touch with their customers and make better informed decisions. The study showed that most African countries’ SMEs are unable to take advantage of economies of scale and capture market opportunities requiring large productive run, standard inputs and consistent standards, often lack training, market intelligence and the capacity for technological innovation. The study also provided strategic framework to enhance the competitiveness of African countries SMEs to assist them compete both in regional and global markets. The study recommended that more research be carried out to develop in depth the strategic framework of information and communication technology for the development of sustainable small- and medium- scale enterprises in Africa. The recommendation is expected to assist the policymakers plan more positively for the general good of the society.