THE INFLUENCE OF WORKING ENVIROMENT ON EMPLOYEE PERFORMANCE PERFORMANCE:A CASE STUDY ETHIOTELECOM

Abstract

The purpose of the study was to assess the influence of working environment factors on employee performance in ethio telecom. This study used quantitative research methodology in order to gather the most appropriate data. Two type of questionnaires were employed, one for employees to rate the working environment factors and other questionnaire distributed to immediate supervisors to evaluate the performance of their respective employees. The researcher employed simple random sampling technique to select the respondents. The sample size is determined to be 360 and out of the 360questionnairesdistributed, only 280 were returned back which are used in the data analysis. Accordingly, the total respondent in the study is 280 employees and 54 immediate supervisors of the selected respondents. Data was analyzed using descriptive statistics: percentages, mean, standard deviation and inferential statistics like correlations and multiple regression were used. The finding of the study shows that communication, supervisor support, teamwork and performance feedback have a significant positive relation with employee performance. The multiple regression model explains 55.2% of the variance in the dependent variable (employee performance) is accounted for by the independent variables (communication, supervisor support, teamwork and performance feedback). The independent variable as a whole is statistically significant with the dependent variable employee performance. The regression model tells us that the four independent variables are a significant predictors of the dependent variable EP with the standardized beta coefficient levels of .333, .123, .383 and .139 respectively. Based on the data analysis and discussions, summary of findings are presented, conclusions drawn and recommendations are made.