| Abstract: | This project is designed to assess the Employees’ Performance Evaluation Practice
and challenges in Zemen Bank. On the basis of data collected through
questionnaires and interview; the researcher have tried to reveal some of the real
problems of performance evaluation practice based on the opinion of the
respondents in this organization. The questionnaire was distributed to 75 employees
of the bank working in head office and three kiosks: in which 53 were fully completed
and returned. The questionnaire was distributed to the employees on the basis of
simple random sampling based on respondent willingness and cooperation of the
respondents. The data collected were analyzed using Microsoft Excel application
software. On the basis of the data obtained from the respondents, Existence of
quota system, Seniority, Subjectivity, lack of clarity of performance evaluation
criteria, forms inadequacy to reflect the performance of the employees’ jobs and
duties, and manager related problems are the most serious problem identified at
Zemen bank. In Addition, the researcher has discovered that evaluators usually do
not continually record or document the performance of employees over the
evaluation period. In this regard, it was identified that evaluators evaluate the
performance of employees on the basis of recent behaviors’. In order to conclude,
the performance evaluation system of the bank is attacked with problems. Based on
the findings of the study, the researcher has forwarded some recommendations so
that to give them an insight as to the practice and its associated problems of
performance evaluation in the organization. |
