IMPACT OF JOB SATISFACTION ON EMPLOYEE JOB PERFORMANCE AT DEVELOPMENT BANK OF ETHIOPIA

Abstract

This research investigates the relationship and impact of job satisfaction on employee job performance at Development Bank of Ethiopia. The study examines a total sample population of 230 employees of the bank. The data for the study was collected from primary and secondary sources and primary data was collected using structured questionnaires from the samples. A stratified sampling and simple random sampling techniques of probability sampling were used to select the samples. Descriptive statistics, correlation and regression analysis were used to analyze the study. Pay, promotional opportunities, co-workers, supervisor and work itself are considered as variables that affect job satisfaction of employees. There were different views on the relationship between job satisfaction and job performance. The study finding conclude that job satisfaction have a strong positive impact on job performance. In addition, there is a moderately positive correlation between pay, promotional opportunities, co-workers, work itself and job performance and a strong positive correlation between supervisor and job performance. This research adds value that it clearly shows the impact of job satisfaction on employee job performance at Development Bank of Ethiopia. The implications of the study for bank, managers and policy makers have been discussed.