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St. Mary's University Institutional Repository
Browsing by Author GADO, KEMAL
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Issue Date
Title
Author(s)
May-2015
THE EFFECT OF BUSINESS PROCESS REENGINEERING ON CUSTOMERS PERCEPTION OF SERVICE EFFICIENCY, RESPONSIVENESS, EFFECTIVENESS AND EQUITY IN COMMERCIAL BANK OF ETHIOPIA: THE CASE OF SELECTED BRANCHES IN ADDIS ABABA
GADO, KEMAL
