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St. Mary's University Institutional Repository
Browsing by Subject Customer Satisfaction and Loyalty
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Showing results 1 to 2 of 2
Issue Date
Title
Author(s)
Jun-2015
CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES OF HOTELS: A CASE STUDY OF SELECTED STAR HOTELS IN ADDIS ABABA
Getachew, Sosina
Jun-2015
THE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION AND LOYALTY IN CREDIT DELIVERY SERVICE (THE CASE OF NIB INTERNATIONAL BANK S.C.)
LEMMA, SEBLE
