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Browsing by Subject Customer Satisfaction

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Showing results 1 to 20 of 31  next >
Issue DateTitleAuthor(s)
Jun-2015ANALYSIS OF THE SERVICE QUALITY STRATEGIES OF THE FOUR STAR HOTELS IN ADDIS ABABA, ETHIOPIAMOLLA, SAMRAWIT
Dec-2016ASSESSING THE EFFECT OFCUSTOMER SATISFACTION IN SERVICE DELIVERY OF FRONT LINE STAFFS IN SELECTED COMMERCIAL BANK OF ETHIOPIA (CBE’S) BRANCHESBERIHUN, BEZABIH
May-2015ASSESSING THE LEVEL OF CUSTOMER SATISFACTION IN CREDIT SERVICE: THE CASE OF CONSTRUCTION AND BUSINESS BANK SCKebede, Alemayehu
Jun-2018Assessment of Customer Relationship Management Practices: The case of Commercial Bank of EthiopiaMeheretab, Selamawit
Dec-2018Assessment of Customer Satisfaction on Point of Sale (POS) Terminals in Commercial Bank of Ethiopia (South Addis District)Getachew, Tsion
Jun-2015ASSESSMENT OF CUSTOMERS’ SATISFACTION AND SERVICE QUALITY OF AWASH INTERNATIONAL BANK (S.C.)GIRMA, ELSABETH
Jun-2017ASSESSMENT OF EFFECT E-BANKING SERVICE IN CUSTOMER SATISFACTION IN COMMERCIAL BANK OF ETHIOPIA SELECTED CITY BRANCHESASSEFA, BEZA
Jul-2016ASSESSMENT OF ETHIOPIAN CASH AND CARRY WHOLESALE ENTERPRISE’S (ALLE BEJIMLA’S) EFFECT ON FOOD AND FAST MOVING CONSUMER GOODS MARKET IN ETHIOPIAGIROSH, FEKADU
May-2017ASSESSMENT OF SERVICE QUALITY AND CUSTOMER SATISFACTION: THE CASE OF OROMIA INTERNATIONAL BANK S.CBEKELE, BIRHANU
May-2017ASSESSMENT OF SERVICE QUALITY OF MOTOR INSURANCE AT ETHIOPIAN INSURANCECORPORATIONCHANYALEW, TEKOL
Jun-2017ASSESSMENT OF THE RELATIONSHIP BETWEEN SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE CASE OF CBM (COMPUTER BUSINESS MACHINE)Girma, Rakeb
Nov-2014DETERMINANTS OF CUSTOMER RETENTION IN NYALA INSURANCE S.C.DAGNE, HANNA
Jan-2017DETERMINANTS OF SERVICE QUALITY AND THEIR IMPACT ON CUSTOMER SATISFACTION: THE CASE OF COMMERCIAL BANK OF ETHIOPIA (Selected Branches in Addis Ababa)KEBEDE, ZEWDITU
Jul-2016DETERMINATS OF CUSTOMER SATISFACTION IN PHARMACEUTICAL FUND AND SUPPLY AGENCYYizengaw, Awraris
Jan-2018THE EFFECT OF BROADBAND SERVICE QUALITY AND PRICE ON KEY ACCOUNT CUSTOMERS’ SATISFACTION IN ETHIO TELECOMGETACHEW, TSEGEREDA
Jan-2016THE EFFECT OF ELECTRONIC BANKING SERVICE QUALITY ON CUSTOMER SATISFACTION: IN THE CASE OF COMMERCIAL BANK OF ETHIOPIAABEBE, SISAY
Jun-2016THE EFFECT OF JOB QUALITY ON CUSTOMER SATISFACTION AT CUSTOMER CALL CENTER OF ETHIO TELECOM IN ADDIS ABABADEFARU, TAMIRAT
May-2018The Effect of Marketing Mix Strategy on customer satisfaction: The case of Ethiopian Trading EnterpriseWUBE, KIRUBEL
Jun-2018THE EFFECT OF MOTOR INSURANCE CLAIM MANAGEMENT ON CUSTOMER SATISFACTION AT ETHIOPIAN INSURANCE CORPORATIONBELAY, YOSEF
Jan-2014THE EFFECT OF SERVICE QUALITY DIMENSIONS ON CUSTOMER SATISFACTION: THE CASE OF CONSTRUCTION AND BUSINESS BANKMasresha,Wondmagegne
Showing results 1 to 20 of 31  next >